Refund policy

We want you to love your Rama Chikan piece. If something isn't right, here's how returns and exchanges work.

Return & Exchange Window

You may request a return or exchange within 7 days of delivery. Items must be unworn, unwashed, and with all original tags attached.

Non-Returnable Items

Sale items and any product marked as final sale at the time of purchase are not eligible for return or exchange, unless the item arrives damaged or defective.

How to Request a Return or Exchange

Email us at hello@ramachikan.com with your order number and the reason for the return or exchange. We'll confirm eligibility and share the next steps, including the return address.

Damaged or Defective Items

If your order arrives damaged, defective, or incorrect, contact us within 48 hours of delivery with photos of the issue, and we'll arrange a replacement or refund at no extra cost to you.

Refunds

Once your returned item is received and inspected, we will notify you of the approval status. Approved refunds are processed to your original payment method within 5-7 business days.